Team Effectiveness

Why?   What we do.   When to use it.   What we provide.   Our experience.

Why?
The defining characteristic of a great team: Great teams mobilize to take great actions, again and again, to get results. These teams work together smoothly and achieve consistently. Their effectiveness isn’t a happy accident; great teams are created out of conscious intent, focused effort and ongoing readjustments.

What we do:
We help teams mobilize their talent, skills and energy to achieve critical organizational goals. Using a variety of customized tools and processes, we get teams focused on what matters, building the capability to achieve tasks and sustain productive relationships.

When to use it (if any of these are present):

•   When a team is falling behind in productivity;
•   When a good team needs to become a great team;
•   When conflicts within the team are impeding progress;
•   When your organization needs to raise the bar;
•   When a team is facing an extraordinary challenge;
•   When you need to swiftly accelerate the conversion of a group of individuals  to a high-performing team.

What we provide:

• A wake-up call around the team’s business or organizational imperatives;
• A process for constructing a road map to team achievement;
• A diagnostic of the team’s current reality and context;
• An ability to align relationships around what matters;
• Development or redesign of the team’s core structures—from shared agreements to values to interdependencies to communications;
• Any and all appropriate assessments—Team 360, 360 of Team Leadership, and various tools for understanding Individual Differences;
• Coaching for success.

Our experience includes:

• For the management team of a large call center: a series of team mobilization programs that helped managers work more effectively together and support better teamwork among direct reports;
• For a professional services firm: a team mobilization process during which the team clarified their goals, client expectations and their own work processes;
• For the executives of an international pharmaceutical firm: an experiential team mobilization session enabling participants to experience the positive aspects of collaboration and open communication around business imperatives;
• For the internal Strategy Group in the Federal Government tasked with leading an internal transformation: a team mobilization session—including a team 360 feedback, and a stakeholder engagement review-- to transform their own understanding of, and commitment to, their shared leadership;
• For a delivery team in a community-based health agency: a mobilization process including an extended offsite to align around challenges and opportunities, followed by onsite team coaching to strengthen team leadership, address tensions and focus on stakeholder needs.